Privacy Policy
Our Global Commitment
At Highlands By Design, we are dedicated to protecting your privacy while crafting your perfect Scottish adventure. This policy outlines how we handle your personal data when you visit our site or use our bespoke travel services. We collect information such as your name, email, and travel preferences to provide a tailored experience. Your privacy is paramount, and we ensure all data is managed securely and transparently, adhering to the highest standards of data protection throughout your journey with us.
Information We Collect and Use
We collect information you provide directly, such as contact details and itinerary preferences, alongside automated data like IP addresses and browsing behaviour via cookies. This allows us to improve our services and process your bookings efficiently. Our legal basis for processing includes fulfilling our contract with you, complying with legal obligations, and pursuing our legitimate interests in providing top-tier travel planning. We use this data to communicate itinerary updates, manage payments, and ensure your Scottish Highlands experience is seamless and personal.
Data Sharing, Security and Your Rights
To deliver our services, we share necessary data with trusted partners including Wix.com for website hosting, secure payment gateways, and local accommodation or tour providers. Some data may be processed outside the UK, but we ensure equivalent protections are in place. Under UK GDPR, you have the right to access, rectify, or request the deletion of your data at any time. We retain your information only as long as required for service delivery or legal compliance. For any enquiries or to exercise your rights, please contact us directly through our website.